Privacy Policy

1. Introduction

Rockedge Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, and contact details when you contact us
• Usage Data: Information about how you use our website, including IP address, browser type, and pages visited
• Cookies: We may use cookies to enhance your browsing experience

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Respond to your inquiries and requests
• Improve our website and services
• Send you updates and marketing communications (with your consent)
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

• Consent: When you voluntarily provide information
• Legitimate Interests: To operate and improve our business
• Legal Obligation: When required by law

5. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and services
• Law enforcement or regulatory authorities when required by law
• Professional advisors (lawyers, accountants) when necessary

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Limit how we use your data
• Data Portability: Receive your data in a structured format
• Object: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at info@rockedge.co.uk

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.